At BengoMart, we’re committed to delivering your orders safely, quickly, and reliably. Please review our delivery policy below to understand how we handle shipping and fulfillment.

1. Delivery Coverage

We currently deliver to: Whole Bangladesh.

If your location is not serviceable, we’ll notify you during checkout or contact you after the order is placed.

2. Delivery Timeframes

✅ Estimated delivery time after order dispatch:

✅ Standard Shipping: [3–7 business days]

✅ Express Shipping [1–3 business days]

✅ Delivery timelines may vary based on location, product availability, and courier delays (especially during holidays or sales).

3. Order Processing Time

✅ Orders are processed within [1–2] business days after successful payment confirmation.

✅ Orders placed on weekends or public holidays are processed on the next working day.

4. Shipping Charges

✅ Free standard shipping on orders above 2000 BDT.

✅ Orders below this value may include a flat-rate shipping fee of [Insert Fee]

✅ Express delivery (if available) is charged additionally at checkout

✅ Shipping charges (if any) are clearly mentioned at checkout before payment.

5. Order Tracking

✅ Once your order is shipped, you will receive:

✅ A shipping confirmation email or SMS.

✅ A tracking number and link to monitor the delivery status in real time.

6. Missed Delivery

✅ If you're unavailable at the time of delivery:

✅ Our courier will attempt delivery up to [2 or 3 times].

✅ After repeated failures, the package may be returned to us, and re-delivery may incur additional charges.

7. Damaged or Delayed Deliveries

✅ If your order arrives damaged or is significantly delayed:

✅ Contact us within 48 hours of delivery with photos and order details

✅ We will work with our delivery partners to resolve the issue as quickly as possible

8. Contact Us

For delivery-related questions or issues, reach out to our support team:

BengoMart Shipping Support

✅ Email: info@bengomart.com

✅ Phone: 01753197543

✅Website: www.bengomart.com